Terms for browsing, ordering from, and using Skin Affairs Luxe

1. Acceptance of terms

By using this website, you agree to these Terms & Conditions and the related policies published on the site, including the Privacy Policy, Shipping Policy, Exchange Policy, and Cancellation & Refund Policy.

2. Account responsibility

• You should provide accurate and current details when registering or placing an order.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for activity carried out through your account unless caused by verified unauthorized access outside your control.

3. Product listings and pricing

• We aim to keep descriptions, prices, images, and availability accurate.
• Slight variation in display, plating tone, or handcrafted detail may occur.
• We may correct listing, pricing, stock, or content errors when identified.

4. Orders and acceptance

• An order placed on the website is a purchase request and may be subject to review or verification.
• We may cancel or refuse orders because of pricing errors, stock issues, fraud review, serviceability problems, or misuse concerns.
• Support may contact you to verify address, payment, or order details before fulfilment.

5. Payments

• Online payments are processed through Razorpay and associated payment channels.
• Do not share OTP, UPI PIN, CVV, ATM PIN, or internet banking passwords with anyone.
• Cash on delivery may be available only where shown at checkout and may require a 30% advance payment to confirm the order.

6. Shipping, exchange, cancellation, and refunds

Your purchase is also governed by our Shipping Policy, Exchange Policy, and Cancellation & Refund Policy. Those pages explain delivery estimates, exchange eligibility, and refund or cancellation handling in more detail.

7. Prohibited conduct

• Do not misuse the site, place fraudulent orders, or interfere with technical or security controls.
• Do not attempt unauthorized access to any account, admin feature, or backend system.
• Do not copy, scrape, or commercially exploit protected content without permission.

8. Intellectual property and liability

• Branding, layouts, content, and curated product presentation belong to Skin Affairs Luxe or are used with permission.
• We do not guarantee uninterrupted website operation, uninterrupted payment availability, or zero technical errors.
• Nothing on this page removes consumer rights available under applicable law.

9. Governing law and contact

• These terms are intended to operate in accordance with applicable Indian law.
• For support, legal, policy, or grievance questions, email helloskinaffairsluxe@gmail.com.
• You can also review the Contact Us page and Security Center.